Active products3
Account statusVerified
SupportPriority
Account activity
Your purchases, entitlements and access events are organized here so delivery can be documented clearly.
| EVENT | PRODUCT | STATUS |
|---|---|---|
| Access granted | HRS Ichimoku Pro | Completed |
| License activated | HRS Breakout Algo | Active |
| Access granted | HRS ICT Algo | Completed |
Orders & billing
Payment provider stays modular. The portal stores the HRS order reference independently from the payment rail.
| ORDER | PRODUCT | DELIVERY | PAYMENT |
|---|---|---|---|
| #HRS-1048 | Ichimoku Pro | Delivered | Verified |
| #HRS-1031 | Breakout Algo | Delivered | Verified |
| #HRS-1014 | ICT Algo | Delivered | Verified |
The order numbers above are demo data only.
Installation & access
Production will show instructions specific to the purchased platform and create an access record when the customer opens the guide.
1 · Confirm your HRS account
Use the same customer identity attached to the order.
Use the same customer identity attached to the order.
2 · Activate your entitlement
Product access appears after successful payment and applicable verification.
Product access appears after successful payment and applicable verification.
3 · Follow the product guide
Platform-specific instructions will live here.
Platform-specific instructions will live here.
4 · Confirm access
A simple confirmation creates a clean fulfillment record for support and billing.
A simple confirmation creates a clean fulfillment record for support and billing.
Delivery center
A clean handoff from paid order to indicator access. Production can use this area for TradingView username collection, invite status and customer confirmation.
Order verified
Payment webhook confirms the order before entitlement is created.
Payment webhook confirms the order before entitlement is created.
TradingView identity
Customer provides the username used for indicator access.
Customer provides the username used for indicator access.
Access granted
HRS records when access is issued.
HRS records when access is issued.
Customer confirmation
Customer confirms successful access, creating a fulfillment record.
Customer confirms successful access, creating a fulfillment record.
Private support
Access, billing and technical questions can be tied to the customer account and order.
Access confirmation
#SUP-204Resolved
#SUP-204Resolved
Installation question
#SUP-198Closed
#SUP-198Closed